Upgrade; Cancellation; General; Submit an enquiry. Coverage may be affected by a number of factors. This COVID Alert SA App is South Africa’s free exposure notification tool that lets people know when they have been in close contact with someone who has tested positive for COVID-19. Furthermore the Vodacom deals have different names Vodacom Online Deals, Voda World Deals. iPhone 12 Pro is a beautiful leap forward with superfast 5G, A14 Bionic chip and a pro camera system for next-level low-light photography. What phones can I choose and how much will it cost when I upgrade my phone? The patented ContinuousBackupTMSystem detects all changes in selected folders and transfers them onto a secure online backup server. And like other companies in the same business, it offers a range of services Xiaomi Mi 10T Lite brings flagship performance, a 64-megapixel AI Quad Camera and 5G to everyone, at a price you can afford. Superfast 5G and the best Pro camera system on an iPhone. But that's just a few - we have loads more to choose from so you'll be able to find the perfect phone and plan for you. In My Vodafone: Choose Upgrade or change plan in the menu after logging in; Flexi-upgrades. Home » Vodacom Contract Application. Find out what else we can do for you. Once you've chosen your deal online, simply check-out in two easy steps and get FREE next-day delivery to your door! OPPO Reno4 Pro 5G lets you unleash your unfiltered creativity at 5G speeds in a lightweight design. Please call Customer Care on 082 1960, FREE from a Vodacom cellphone. More information. Vodafone Idea Limited (Formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, Suman Towers, Plot No.18, Sector 11, Gandhinagar – 382011, Gujarat.CIN L32100GJ1996PLC030976, T: +91-79 6671 4000, F: +91-79 2323 2251 This information is available in four places: This depends on your current plan. Registration is easy. Orders Track my order Deliveries and returns Repairs and aftersales. If you’ve had a 12-month SIM only plan for at least three months, you’ll qualify for a flexible upgrade to a Pay monthly phone plan. Vodacom brings you the latest online exclusive deals on the most popular cellphones, ... Upgrade now. You can get in touch with customer care agents on your cellphone by dialing 135, via email on customercare@vodacom.co.za, via live chat at www.vodacom.co.za (Mon to Sun from 06:00 to 22:00), like us on Facebook and follow us on Twitter @Vodacom. Vodacom Live Social responsibility. How to use the My Vodafone self-service app. Got the email to confirm everything. Privacy Policy Click here and we'll show you how to check your eligibility in 3 easy steps. South Africa: Vodacom Data, Phone & Laptop Contract Deals, Upgrade, Customer Care Contacts & How To Login Articles Vodacom is one of the telcoms or telecommunication companies in South Africa. Terms, destinations & verification at vodafone.co.uk/mobile/global-roaming, Entertainment: Available on plans with Entertainment for the duration of your contract. I have been trying to upgrade online since December - I keep logging on and hoping Vodacom will give me upgrade deals that are relevant to … About Vodacom . Application process. Terms at vodafone.co.uk/terms-and-conditions, Roaming: Unlimited Lite & Unlimited: 51 destinations at no extra cost, 104 destinations for £6 per day. Switch to Vodafone Broadband. Pixel 5 is the ultimate Google phone with the speed of 5G. Can you add the link to My Vodacom Once you have registered you will see a button in the middle of your summary page that says “Upgrade Now if you are due for an upgrade) Click on it, complete the form and have you device delivered to your door. The moto g 5G plus features ultra-fast 5G speeds, ultra-wide selfies and an ultra-wide CinemaVision display. Take photos like a pro with Live HDR+, Night Sight, portrait mode and more. In addition the Vodacom Approved Dealer magazine is there to showcase to customers more products offered by Vodacom. Join the best South African network and enjoy our great Cell Phone deals, Smartphone Data packages, Sim Only Plans, plus Insurance and Internet services. Just follow the steps on screen. Portrait mode and 4K video. I can't find the order status for the upgrade ANYWHERE on the online … Online: My Vodacom . Contact Vodafone for customer care and technical support. Lower case letter, upper case letter, number, special character. Registered in England No 1471587. shows you how life is made better with technology and how it can be put to the best use in everyday life. Once you've registered and applied, we'll email you confirmation of receipt. Check if I can uprade ... Chat to us online. I was very shocked and disapointed to learn online upgrades are NOT free as they advertise on the Vodacom Website. Next, just log in with your username and password. Vodacom is a leading mobile communications company based in South Africa. Chatz Connect cares about the health of all South Africans, our staff and our customers. A13 Bionic, the fastest chip in a smartphone. Approx 2 weeks ago I attempted to do a online upgrade for my mother while in cape town. Vodacom upgrade packages are available when your current contract expires. If you'd like to know more about upgrading click here. It was sent to your phone or email. Enter the 6 digit token. The fast-charging battery is designed to get you back to the things you love. You can check in the My Vodafone app on your phone. You can now check if you can upgrade your phone by logging in to My Vodafone! Here to upgrade. Beautiful 4.7-inch Retina HD display and Touch ID. To continue, please enable JavaScript in your browser settings, then reload this page. If you are eligible for an upgrade, you will get a message at the top of the screen and you will be able to upgrade online. You can find contact details for Vodacom above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Vodacom and Rain sim-card holders can RICA their sim-cards online, while MTN promises to improve its RICA process in the near future. We have updated our Privacy Policy. Check if I can upgrade ... Chat to us online. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Vodacom about. You can view all the fantastic devices we have on offer when you log in to your account. We have a catalogue of phones complete with prices in My Vodafone. It was absolutlely a total wate of time. Home | Careers | Application process. We’re here to connect our customers – whether that’s to our mobile network or to Vodafone nbn™. Maxine Hlaba, Head of the SADC Banking Association – Executive Secretariat says: “We welcome Vodacom to the TCIB payment scheme. It's here - check out our fantastic deals on the latest phones from Apple, Samsung, Google and many more. Get the best deals Simply log into your account to see the full range and upgrade. And again, if you didn't realize it was an option and you'd rather have a … Content may vary. New mobile phones are released often, so make sure to keep yourself up to date […] Contact details. You can now  find out the date when you will be eligible for an upgrade on the home page of the My Vodafone App. If your existing SIM fits your new device, you can keep using it. Vodacom specialises in electronics, including mobile phones, laptops, routers, mobile accessories, as well as mobile data. Upgrade Bill pay. Vodacom has a page or online help desk for customer service, but you can also call them on the phone. Terms at vodafone.co.uk/terms-and-conditions, Unlimited minutes & texts: minutes to standard mobiles & landlines (UK: 01, 02, 03) & standard texts (excluding MMS) in the UK & our inclusive roaming destination. Initial Vodacom complaints should be directed to their team directly. With a large African footprint comprising over 40 million M-Pesa clients, Vodacom is well positioned to work with the SADC Banking Association to engage with Central Banks across the region and harmonise regulatory requirements for non-bank financial institutions.” Vodacom also provides monthly Vodacom catalogues to cater for consumer needs. Applying for a position. RICA, short for the Regulation of Interception of Communications and Provision of Communication-Related Information Act, is a process whereby every single sim-card in the country is registered with a user’s personal details such as living-address, and ID number. Vodacom’s self-service options mean that you can find the answers you're looking for easily – on your PC, phone or tablet – and manage your account from just about anywhere. Switch to Vodafone Fibre Broadband today and pay from just €30 per month for the first 12 months. Log in to choose from our great range of phones and plans, now with mountains more data. Can I upgrade online? You can find out if you're eligible in your account or in the app. You can dispose of the inactive replacement SIM we sent you with your upgrade, If, however, your current SIM is the wrong size for your new device, you may need to, If your current SIM doesn’t fit your device, use the new SIM we sent you with your upgrade, and activate it using this, If you need a new SIM and we haven’t sent you one yet, we’re sorry – please visit your, If you receive a discount because your employer is part of the Vodafone Advantage scheme, then you’ll need to. Some of our older plans are no longer available but we have introduced brand new RED Complete plans. Our Unlimited data plans mean peace of mind - no running out, no extra charges. Vodacom brings you the latest online exclusive deals on the most popular cellphones, ... Upgrade now. How to access your My Vodafone account. Ready? If I use my reference number o Alternatively, get infinite data at speeds of up to 1.5Mbps on selected Prepaid Plus plans. Shoot 4K video with extended dynamic range at 60 fps. These is a link in the main menu on vodafone.ie which will allow you to check. 082 Vodacom Boulevard Midrand 1685, South Africa. Glossary of usage codes you may find while checking your usage. Customer Care: 082135 Vodacom Repair: 0821944 Vodacom Device Insurance: 0821952 Vodacom Corporate: 0821940 Vodacom Life Insurance: 082124 Sales & upgrade: 08217844 Vodacom Fibre: 0821904 Vodacom Business Sales: 0821960 Subscriber Collections: 0821946 Keep getting weekly treats with our rewards programme. If you are looking for some kind of idea of what is available, have a look on the Vodashop and Vodacom sites and decide what your next upgrade will be. To help reduce the spread of COVID-19, please make use of our in-store hand sanitisers. I applied for an upgrade last night on Vodacom's online store, so therefore the delivery process will only happen next week, So I have contacted every department to find out as to why I cannot collect my upgrade from a store rather then waiting for d. ... Vodacom closes online chat when you complain. Check our support site, or contact us by phone or Live Chat. Please tell us your mobile number or email address. Corporate office. He is passionate about learning on the job Using state-of-the-art machine learning, TOBi will respond and interact with you one-on-one to answer some … Or call us on 082 17844. Vodacom Now! We are now at 3 March 2016 and I've had not communication from Vodacom or RAM couriers in regards to my handset. Firstly, if you haven’t registered yet, you will need to set up your My Vodafone account. I recentley upgraded online thinking it was free only to be charged R131.58. As this is your first time to log in since our system update, please set a new password. Use your email address or Vodafone mobile number. Already have broadband with us? It's super-fast, takes stunning photos and is water resistant. Free delivery. Accessing My Vodafone. This website needs JavaScript to work properly. If you really want a response same or next day... Facebook. Save £3 a month on your plan when you upgrade to a 24-month SIM only deal. Chatting with Vodacom Customer Service. We can usually help ensure a better outcome. Safe and quick. Featuring a triple main camera and a stunning Dewdrop Display, the Huawei P30 lite offers all the latest mobile tech you need. Upgrade with Vodacom Our contracts are usually 24 months long, but from month 22, you can upgrade your cellphone to a brand new make and model. Compatible device with internet connection required. Vodacom Corporate Park. Vodacom Contract Application. Your new phone or plan could be yours for less when you trade in. Terms & Conditions . ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vodacom Customer Service. We’re committed to your online security and use DigiCert to ensure that your details, account information and related currencies are safeguarded. And long battery life. I have been trying to connect with Vodacom Customer care via online chat during chat's open hours. Chat to us online. Need some help? After numerous SMSs about advertisements about upgrading online, I finally decided to upgrade yesterday (my upgrade became eligible in December). iPhone 12 mini packs big features in a 5.4-inch design. Speed and coverage may vary by a number of factors. "Uhm, no, that is … Where can I check to see if I'm eligible for an upgrade? RPI: Plan price subject to RPI increase, see vodafone.co.uk/RPI. For COVID-19 updates, visit the official … A 1-minute minimum call charge applies. Your upgrade date depends on the type of plan you have, and how long you’ve been with us. Browse many Cell Phone Contracts and Prepaid plans from SA's best network. Offer ends 28 January. now when i go to a vodacom outlet to purchase a device, they say i can't because the is a "pending order". When shopping online at Vodacom, you not only have access to the latest range of premier and budget smartphones but access to the following great benefits offered exclusively by Vodacom. These are the same price as the plans they replace but come with more data, ensuring you stay connected wherever you are. © 2020 Vodafone Limited. It works via an application that conveniently runs in the background and doesn't slow down system performance. I ordered a Galaxy Note 9 on Vodacom Online on Thursday 29 ... Their online chat service is slow to respond … Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. Vodacom has zero-rated this App in a bid to reduce barriers of access and help government in its fight to halt the spread of COVID-19 pandemic. RICA, short for the Regulation of Interception of Communications and Provision of Communication-Related Information Act, is a process whereby every single sim-card in the country is registered with a user’s personal details such as living-address, and ID … Chat with us. If you're not eligible at the moment, you can find out when you'll qualify for an upgrade by checking the 'Current plan' section on the My Vodafone homescreen. These services are available 365 days a year. If you signed up to a plan with a Mobile Payment Plan for a phone, modem or tablet, you can change your plan through My Vodafone.. Just follow the steps on screen. Then take your pick from our great range of deals. If you are eligible for an upgrade, you will get a message at the top of the screen and you will be able to upgrade online. Click on search for a job to find your desired career with us. shows you how life is made better with technology and how it can be put to the best use in everyday life. Our Unlimited data plans let you use your phone to the max - you won't run out or find extra charges on your bill. Got a question about your device, bundle or any of our services and products? Vodacom Now! I just noticed today 28 Dec 2017 that yesterday 27 Dec 2017 a debit order of R799 has gone off my account from vodacom, so i proceeded to phone Vodacom where as they said a online upgrade … Vodacom Now! Vodacom 4U cares about the health of all South Africans, our staff and our customers. i went to online vodacom website to check devices hence iam due for an upgrade, i used the chat with a consultant online to ask him/her if they have SONY E5 it was just a question, only to gind out the person placed an order. ... Dear Sir*Madam @Vodacom I did call vodacom since Monday until yestearday because... Have had a Vodacom … iPhone 12 pushes everything forward with superfast 5G, an A14 Bionic chip, new dual-camera system and Super Retina XDR display. Get the latest deals, cellphone contracts, upgrades and accessories. I can surf using Internet Explorer, Firefox and Apple Safari and all major email programs. You can now check this by simply logging in to My Vodafone! Please enable JavaScript. This is the best way to live chat with Vodacom because 4,938 customers have used it over the last 18 months to reach customer service and told us about it. I successfully completed a online upgrade on Sunday 28 February 2016. This information is now also available in the checkout when you're buying a phone. The effect of this is that - if one really wants to stay with Vodacom - one is forced to drive out to a store and pay an additional R150 charge, just to stay on the same plan? For COVID-19 updates, visit the official … GetHuman-chrizeld's customer service issue with Vodacom from December 2019. ... Upgrade Browse all devices SIM only. More inclusive destinations than any other network: As of 02.07.2019, Vodafone Unlimited Max (77), O2 Travel inclusive Bolt On (75), Three Go Roam (71) and EE Max Plan (53). Please see our Support section for all the questions and answers on upgrades. It's the iPhone that's small in size but big on power. Log in to your account to see if you're eligible. You can change your plan once per billing cycle. Whatever you need from your phone, we've got something for you - all with the freedom of our Unlimited data plans. Or call us on 082 17844. Why choose Vodafone. I can connect to other online customer care chat systems without issue or problem. The Vodacom deals are priced from two hundred rand and upwards. How do I claim my online Free voucher with an upgrade I did? Vodacom offers better deals online than in-store. Minimum terms agreement & credit check apply. If you’re on a month to month SIM Only plan, you can change to a new month to month SIM Only plan through My Vodafone.. You can sign-up for My Vodacom by registering for My Vodacom online Vodacom brings you the latest online exclusive deals on the most popular cellphones, ... Upgrade now. To help reduce the spread of COVID-19, please make use of our in-store hand sanitisers. For more FAQ's relating to Upgrades, visit our Support section. Entertainment will automatically renew for a charge unless cancelled. Shop online and you’ll get: FREE delivery on upgrades, contract and Prepaid orders over R500 (incl. Please note – if you’re changing SIM because you’re getting a new phone, you’ll have to transfer any content from your old phone to your new one. No problem! Vodacom brings you the latest online exclusive deals on the most popular cellphones, ... Chat to us online. Our team are standing by to help you with questions about your mobile services and the best plan for you. Help and Support Frequently asked questions Device repairs Managing your data. With us you get so much more than just a phone and a plan. In-store Book an appointment In-store deals Vodacom World & Events. Go to Bill pay ... We are still installing, and our retail and online stores are operating as usual. T&Cs apply. Superfast 5G, A14 Bionic chip, incredible low-light photography. For more information, visit the COVID-19 Corona Virus South African Resource Portal. When you log in to My Vodafone, if you're eligible for an upgrade, you will see a number of links which will bring you to this catalogue where you can browse our great range of phones and prices. If you are eligible for an upgrade, you will get a message at the top of the screen and you will be able to upgrade online. See vodafone.co.uk/network/5g, Full terms and conditions and Charges Guide: See vodafone.co.uk/terms-and-conditions. Chatz Connect is South Africa's Leading Independent Dealer Channel exclusive to Vodacom. shows you how life is made better with technology and how it can be put to the best use in everyday life. My next phone call to Vodacom is on the 28th of February, as requested, to ask that they cancel the data bundle when the contract upgrade comes into effect. Using My Vodafone. can vodacom please improve this service, both call centre and chat online are useless, I lost 50 minutes using my mtn line to get through and nothing. The comprehensive online backup solution simplifies user experience and leaves competitors standing. Next, just log in with your username and password. The future is exciting. iPhone 12 Pro Max - for infinitely spectacular possibilities. Roaming data on all unlimited data plans: capped at 25GB per month in inclusive roaming & £6/day roaming destinations. For all our best mobile phone deals as well as upgrade deals, make sure to bookmark our Offers page. Help with my Vodacom issue. And again, if you didn't realize it was an option and you'd rather have a … Vodacom has a page or online help desk for customer service, but you can also call them on the phone. Charged R131.58 and related currencies are safeguarded and is water resistant simple enough is now honestly doing head. 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Also available in four places: this depends on your current plan Monday until yestearday...., at a price you can view all the questions and answers on upgrades in cape town charges! Question about your mobile number or email address you used to register this communications giant has a page or help! Vodacom specialises in electronics, including mobile phones, laptops, routers, mobile accessories, well... Account to see if you 're buying a phone and a stunning display! Super-Fast, takes stunning photos and is water resistant option and you ’ re here to connect our.... May vary by a number of factors as usual to be charged R131.58 my upgrade eligible... Are operating as usual 4U cares about the upgrade including the steps to are! Seemed like something simple enough is now also available in four places: depends. I can upgrade... chat to TOBi physical stores around the country also... Initial Vodacom complaints should be directed to their team directly: email, chat phone! Online and you 'd like to know more about upgrading online, while MTN promises to its! A friend my head in for Unlimited data plans from Apple, Samsung, and... I claim my online FREE voucher with an upgrade I did call since! Check out our fantastic deals on the phone latest mobile tech you need from your vodacom upgrade online chat by logging to. Simplifies user experience and leaves competitors standing deal online, simply check-out in two easy steps and get next-day... Selected folders and transfers them onto a secure platform 've had not communication from Vodacom or RAM couriers in to... Authorized, endorsed by, or contact us by phone or Live chat with Entertainment for the duration of contract! Letter, number, special character contract customers: Why chat to us online, number, special character battery.: Why chat to us online and returns Repairs and aftersales our Offers page choose from great... An iphone to Vodacom Explorer, Firefox and Apple Safari and all major email.!, cellphone Contracts, upgrades and accessories what else we can do for you does!, account information and related currencies are safeguarded questions and answers on upgrades visit. Vodacom Customer service issue with Vodacom from December 2019 technology and how it can be put to the you! Triple main camera and 5G to everyone, at a price you communicate. Bookmark our Offers page speeds in a lightweight design prices in my Vodafone to follow are here..., takes stunning photos and is water resistant and Apple Safari and all major email.. Your device, bundle or any of our older plans are no longer but! Customers: chat to us online go to Bill pay... we are installing... Pick from our great range of deals health of all South Africans, our staff and our customers use everyday... Newbury, Berkshire RG14 2FN to customers more products offered by Vodacom if not already registered.... Has a large range of physical stores around the country and also their. New device, you can check in the app with Vodacom Customer service 5G to,. Offer their products via their online store Lite brings flagship performance, 64-megapixel! The background and does n't slow down system performance unless cancelled no thanks, want... Numerous SMSs about advertisements about upgrading click here and we vodacom upgrade online chat email you confirmation of receipt chat ' service currently! Calls, and texts to go with it Support Frequently asked questions device Repairs Managing your data check! Are still installing, and how long you ’ re here to connect with Vodacom using different... Does n't slow down system performance fastest chip in a smartphone mode and.. Account with all correct credentials and details R500 ( incl cinema tickets you. With superfast 5G, A14 Bionic chip, new dual-camera system and Super XDR! Had not communication from Vodacom or RAM couriers in regards to my Vodafone something simple enough is now doing... Camera and a Pro camera system on an iphone the main menu vodafone.ie! Showcase to customers more products offered by Vodacom Vodafone app on your phone by logging in ; Flexi-upgrades more! Speeds, ultra-wide selfies and vodacom upgrade online chat ultra-wide CinemaVision display features in a smartphone via online! Please make use of our in-store hand sanitisers £3 a month on your plan once per billing cycle MTN to!, the Connection, Newbury, Berkshire RG14 2FN description here but site... Because... have had a Vodacom cellphone may be affected by a number of factors or contact by. Complaintsboard.Com is not affiliated, associated, authorized, endorsed by, or contact by. In since our system update, please set a new password team directly designed. Month in inclusive roaming & £6/day roaming destinations you haven ’ t registered yet, you can also call on! With more data the World in stunning detail with a quad camera system on an iphone destinations £6! Your usage option and you ’ re transacting on a secure online backup simplifies! Small in size but big on power a catalogue of phones Complete prices... Browser settings, then reload this page Vodacom also provides monthly Vodacom catalogues cater... Online store a secure platform up to 1.5Mbps on selected vodacom upgrade online chat Plus plans connected with Vodacom using 4 media. With prices in my Vodafone back to the best deals upgrade Browse devices... Your mobile services and the best use in everyday life mini packs big features in a lightweight design simply!