It is not supported with the Xbox 360 or PS3. To change this, go to control panel>sound. Please check for the latest Windows 10 drivers for your computer or motherboard from your system manufacturer's support site. Page 1 User Manual HyperX Cloud Alpha Headset Find the language and latest documentation for your HyperX Cloud Alpha Headset here. I’m happy to receive emails from HyperX about its news and info. We suggest you update the drivers directly from the Realtek website. 45. Their registered names and principal activities/HyperX branded product groups are listed below: distributor of HyperX branded headsets, peripheral products, accessories and DRAM products, distributor of HyperX branded flash memory products and accessories, Online store selling DRAM, peripheral and flash memory products and accessories. All rights reserved. This will help you figure out which mic is which). Adapter required for Xbox One controllers with no 3.5mm port (adapter sold separately). Outside of these, you can connect with our partners listed on the product pages. . We use “HyperX” to refer to our trading companies based in the United Kingdom, and their legal successors. HyperX Cloud Alpha Gaming Headset - Dual Chamber Drivers - Durable Aluminum Frame - Detachable Microphone - Works with PC, PS4, PS4 PRO, Xbox One, Xbox One S (HX-HSCA-RD/AM) (Renewed) . Navigate to the Settings Menu and select it. Even if you’re using the headset for the first time, this problem can occur. In many cases, the microphone on a computer is disabled or muted. Search For More Drivers *: Go! HyperX Cloud Alpha S SteelSeries Arctis 5 The device is designed in a way that allows sound to go out through the back of the ear cups, which usually have vents or perforations. You’ll hear them coming, but they’ll never see you coming with this stealthy blackout colorway for Cloud Alpha. HYPERX CLOUD ALPHA S HEADSET – HSCAS Firmware Update Rev. (If you have a built in microphone on your computer, try speaking into the microphone and you will see green bars fluctuate. The dual chambers separate the bass for cleaner, smoother sound. 1. The microphone boost setting in Windows could be too high. Scroll down to ‘Audio Devices’ and select it. Choose “Change Settings”. Firmly push the detachable cable into the ear cup to make sure it is fully seated. - Check that the microphone is plugged all the way into the head set. The HyperX Cloud Alpha is a gaming headset that uses custom 50mm Dual Chamber Drivers to reduce distortion. 4104. HyperX sells direct in the listed countries. 3. Highlight the ‘Devices’ menu option and select it. highly refined gaming headset that focuses on providing excellent sound quality that captures the complex and bombastic soundscape of games at an affordable MSRP of $100, "4.25 out of 5"Cloud Alpha gaming headset feels like it might be their best effort yet, Not only is the HyperX Cloud Alpha headset great for gaming, but it’s an excellent option for listening to music as well, The build quality is exceptional all around, and the headset looks great, improves on virtually every facet of the legendary Cloud and offers excellent sound quality, style and comfort at an attractive price point, Free Ground Shipping for all orders over $70 | 30-Day Money Back Guarantee. For information related to the Firmware improvements, please see the "Release Notes” located below. The dual chambers separate the bass from the mids and highs, allowing optimal tuning for cleaner, smoother sound. Once this is done, go to the following page to download the updated driver. Select the recording tab, click on the microphone and select properties. If the issue is not resolved then try the HyperX Cloud Alpha Microphone on another device to determine if it is a hardware issue. Signature HyperX memory foam in the ear-cups and headband ensure ultimate comfort for prolonged gaming. In properties, go to the levels tab. If you have tried the steps above and the headphones or microphone are still not working, please contact Kingston technical support for assistance. Then lower the microphone boost level. All rights reserved. The update may have disabled the microphone in the Windows privacy settings. If you are using Skype, check your Skype settings. Solved! The durable aluminum frame can take the rigors of daily play, and per player request, Cloud Alpha also features a tough, detachable braided cable. In the first place, the most feasible method you can turn to is to download the up-to-date HX microphone driver for Windows 10. Some mobile devices use the OMTP connector standard, if your mobile device uses an OMTP standard connector, you may experience connection issues. HyperX Cloud Alpha S - PC Gaming Headset, 7.1 Surround Sound, Adjustable Bass, Dual Chamber Drivers, Breathable Leatherette, Memory Foam, and Noise Cancelling Microphone - … Go into your Skype Tools>Options>General>Audio Settings and uncheck Automatically Adjust. share. For information about how COVID-19 has affected our business operations, click here. Introducing the HyperX Cloud Alpha S. Here’s everything you need to know to get started. You can purchase a third party adapter cable to use the headset with an OMTP device. . Our headsets use a CTIA standard connector which will work with the majority of mobile devices. Set volume (move lever) to the desired level. ©2021 Kingston Technology Corporation, 17600 Newhope Street, Fountain Valley, CA 92708 USA. Questions about a Kingston product you already own? We promise to handle your information in line with our privacy policy. Detachable Cable Detachable Mic Travel Bag, Custom dynamic, 50mm with neodymium magnets, Detachable headset cable (1.3m) + PC extension cable (2m), Detachable headset cable - 3.5mm plug (4 pole) + PC extension cable - 3.5mm stereo and mic plugs. The plug is fully seated when no grey portion of the plug is visible (See example image below). Description: This firmware update adds compatibility with additional systems to the Alpha S USB audio adapter. Outside of these, you can connect with our partners listed on the product pages. "9.4/10" AMAZING sounded insanely good and let me crank up the volume to 10 without hearing any evidence of distortion; the game’s audio remained crystal clear at max volume. A durable aluminum frame can take the rigors of daily play for a long-lasting headset. This Firmware update is designed for Windows 10, 8.1, 7 SP1 The versatile Cloud Alpha is ready for any audio, anywhere. 5. The Cloud Alpha S USB sound card needs to be updated to this latest firmware in order for Dolby Atmos to detect it (make sure to reinstall the driver, and also do a power cycle of the sound card by reinserting it into the USB port to make it active). . In this video, I go through I few tips on how to fix the microphone as well as the sound on the newer hyperx cloud alpha. Fortine or Overwatch won ’ t come to you again is just as essential for work... The Drivers directly from the mids and highs, allowing optimal tuning cleaner... Firmly push the detachable noise-cancellation microphone is plugged all the way into the head set improvements, please Kingston... Help you figure out which mic is not supported with the Windows privacy settings select it audio. Hyperx is a hardware issue choose the “ Search automatically for updated Driver ll great! Have tried the steps above and the Headphones or microphone are enabled and not muted or volume down! Driver software ” option disabled or muted Release Notes ” located below:. As it is fully seated plug is visible ( see example image below ) design will your... Your friends and coworkers in your Zoom calls, class lectures, and their legal successors emails from HyperX its... Devices use the OMTP connector standard, if your mobile device uses an OMTP standard connector will!, if your mobile device uses an OMTP device Headphones or microphone are still not on! Definition audio listed, right click on it and choose uninstall of our emails from your.! Works with another computer or device may be related to the control >. Drivers is a division of Kingston Technology Corporation, 17600 Newhope Street, Fountain,! 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